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Center for Organizational Excellence, Inc.

 

Joseph L. Mancusi, Ph.D.

 

47173 Timberland Place

Sterling, VA 20165-7611

 

703.444.5673 Phone

703.444.3974 Fax

 

 

TALK TOPICS

... and More

Creating theTotal Safety Culture

Dr. Joseph L. Mancusi considers his most important work in the area of safety and the environment. He has trained over 10,000 executives, managers, supervisors and union employees on safety and the environment at one company alone using day long workshops. He believes that the change to a safer culture means changing the corporate culture. When people don’t trust management, aren’t inspired to be the best, and don’t respect each other accidents increase.


The key to decreasing accidents is training in safety skills and techniques; plus communication, team building and instilling trust between workers and management.


As a result of his interactive motivational style, the presence of key company vice presidents at every session, and support from the unions, Dr. Mancusi's safety programs have changed employee attitudes and behavior. Most importantly they have reduced accidents.

 

The Sales Entrepreneur - Sensational Sales: Matching Your Personality to the Client

In this seminar Dr. Mancusi examines the traits of Sensational Sales Leaders. What emerges is a pattern that can be learned, developed, and applied by anyone who has to sell products, services, or self.

Learn the entrepreneurial traits and assess your strengths.

Look at why optimism will not guarantee success, but pessimism will ensure failure.

Learn how to match your personality style to that of the customer.

Your ability to “read” and “understand” the personality traits of your customers
will enable you to match your message to one that will reach them.

Learn how to prepare an approach that will reach all your customers regardless of their own style.

 

Mancusi has spoken at dozens of sales and marketing conventions across the USA. He was a featured speaker at the Sales and Marketing Executives International Meeting where he earned a top speaker accolade.

 

Quality: Our Legacy and Our Future

As more and more emphasis is placed on quality products and services, more quality teams and quality people are needed. Dr. Mancusi illustrates how quality products and people shaped our past and will continue to shape our future. He details new ways to get everyone - including yourself - working and moving towards quality changes. Learn why middle managers are the biggest blocks to managing for total quality.


Our jobs are not the only place where quality makes a vital difference. Quality time, quality products, quality results are as important, if not more important - in our personal lives, at home, with family and friends and in hobbies and recreation - than at work. Do you know which principle of TQM can be applied to your own life?

 

Employee Loyalty ... is it Dead?

The average worker changes jobs every 5½ years. Gone are the days of gold pocket watches for 50 years of service. Is it because of the company or the employee? How has stream lining the workforce and worker upward mobility changed the dynamics of employee loyalty? In this investigative presentation, Dr. Mancusi provides examples of organizational guidelines that have caused the decline of employee loyalty and how your organization can avoid them. He gets each individual to analysis their own goals to see if they are in sync with their corporation and how they can help each other in achieving them. By the end of the presentation each person and organization will know what they have to do to regain employee / company loyalty.

 

Courage in the Workplace

It takes courage to speak up against the majority rule, to step out and voice a different opinion, to buck the system. How, when and where is it the most effective and most necessary? Dr. Mancusi uses real life examples to identify the real issues in the decision to speak out for the individual and the organization. He illustrates how it is not always a question of values, but of the business bottom line. Learn where you can gain courage and facts to assist you and your organization to excel.


These programs are examples of Dr. Mancusi's work to demonstrate the breadth of his subject expertise. The write-ups are a base upon which a client and Dr. Mancusi can build a customized program to meet the organization's meeting theme and goals.


 

[Portrait Photo of Dr. Joseph L. Mancusi]

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Dr. Joseph L. Mancusi

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